• Coronavirus Update

    The health and safety of our colleagues and customers is our number one priority

Service Updates

Update 27.3.20 11:55am

Routes 15, 63, 91, 92, 95, D1 and D2 emergency timetables from Monday 30 March. 

Following government advice we need to restrict the number of journeys that we operate during the current crisis, with many buses running with just one or two people on board. We believe that the timetables (see below) we are showing here accommodate basic needs to access work and shops, but would be keen to hear from people straight away if there are crucial journeys missing for key workers. 

Emergency timetables were planned for routes 82 and 83 but these will operate as normal for now. Please check back next week to view emergency Saturday timetables for routes 91, 92 and 95. 

Select the PDF timetable named 'Emergency Timetable'
+ View 15 timetable
+ View 63 timetable
+ View 91 timetable
+ View 92 timetable
+ View 95 timetable
+ View D1/D2 timetable

Please remember emergency timetables for routes 88 and 89 commence Monday 30 March 2020 (see below). 

Update 26.3.2020 13:15pm

The emergency timetables for routes 88 and 89 will now commence on Monday 30 March. We will also put in place emergency timetables for routes 63, 82, 83, 91, 92, 95, D1 and D2 from the same datre - more information to follow. 

Update 25.3.2020 19:15pm

Route 88 and 89 emergency timetables from Saturday 28 March (note these will start a day later than originally publicised)

Following government advice we need to restrict the number of journeys that we operate during the current crisis, with many buses running with just one or two people on board. We believe that the timetables (see below) we are showing here accommodate basic needs to access work and shops, but would be keen to hear from people straight away if there are crucial journeys missing for key workers. 

Select the PDF timetable named 'Emergency Timetable'
+ View 88 timetable
+ View 89 timetable

Update 25.3.2020 12:30pm

Clacton area routes


In-line with government advice about reducing the number of people at work and travelling – particularly on public transport - we are introducing an emergency timetable. These will go live on Saturday 28th March. At this stage Sunday timetables remain unchanged. 

Our proposed timetables are below and we welcome your comments straight away via services@hedingham.co.uk .

Select the PDF timetable named 'Emergency Timetable'
+ View 3 timetable
+ View 4/4A timetable
+ View 5A timetable
+ View 6/6A/6B timetable
+ View 74 timetable
+ View 97/98/98A timetable
+ View 134 timetable
+ View 135 timetable
+ View 137 timetable
+ View X76 timetable​​​​​​​

Please note route 7 will be suspended, but St Osyth Beach will be served by route 6 on some journeys. 

Our objective is to provide transport for key workers and access to food shops and medical facilities for those who depend upon us.

We will review our timetables following your feedback and if you feel we have not accommodated your needs, we will alter and continue to review as and when government advice changes.

We remain commited to support you with your travel plans but don’t wish for our staff to be out at work anymore than is necessary.

We would also like to reassure you that we have enhanced cleaning programmes in place with regular wipe downs on all our buses and that at present current passenger numbers are very low which enables the 2metre self distancing rule to be accomodated. 

Update 24.3.2020 12.30pm 

We are working extremely hard to maintain our network, especially for those key workers who travel on our buses. Hedingham routes will run to a reduced timetable from the end of this week – more information to follow. 

We urge all key workers to get in touch ASAP and advise which routes they travel on including their journey patterns with as much information as possible.

Email services@hedingham.co.uk or call 03301 020801. 

Update 22.3.2020 21.30pm 

Concessionary Bus Pass Holders can now use their bus pass before 9.30am allowing time to get to the shops as they open early for older people to grab their shopping as the day begins. 

Update 20.3.2020 11am 

From Monday 23rd March, we will run our bus service along a school holiday timetable. Extra journeys will be provided to support schools which remain open for Key Worker children. Please get in touch with us for information on school and college buses as this will change depending on actual opening arrangements. 

Update 19.3.2020 17.55pm

We understand how important it is for you to know early on what changes will be made to our bus services.

Therefore, we commit to sharing our plans with you for next week by 11am tomorrow morning. 

In the meantime, please use our website or our app to check our current bus timetables.

Update 18.3.2020 

For now, we are running a normal service across Hedingham bus routes

As the situation evolves, we will continue to keep you updated with any changes to our timetables, which will be published, in the first instance, on our website.  It may become difficult to keep our real time information up-to-date on our app so please keep checking this page on our website for the latest information. 

General Information

The health and safety of our customers and colleagues is our number one priority.

In response to the outbreak of Coronavirus (COVID-19) in the UK, we would like to reassure passengers that we are maintaining extensive cleaning regimes and following the latest government advice. We are continuing to run services to support our communities.

We are following the latest advice from Public Health England, the National Health Service, the World Health Organisation and transport industry bodies. The current government advice is that people continue to use buses and other forms of public transport as usual.

We have introduced enhanced cleaning procedures in our operations and are encouraging our colleagues to wash their hands at regular intervals. Buses circulate air every time it comes to a bus stop and most of our buses also have windows that can be opened at any time.

We ask you, our customers, where possible to make contactless payments to minimise personal contact.   You can download our East Anglia Buses app via the app store or google play.

​​​​​​​Due to the emergency nature of any temporary timetables please remember the journey planner and bus stop information in our app and website may not be correct. We hope to update these as soon as possible 

As the situation evolves, we will continue to engage with government, follow the guidance from public health bodies, and provide advice and updates to you on our services.

For more information, please go to the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/